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Uploaded bySandeep Chivukula
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State of the Bot - Sandeep Chivukula for SIPA
The document discusses the current state and future of chat and voice bots, emphasizing their growth and the need for better user engagement metrics. It highlights key features provided by Botmetrics, like rich analytics and custom interactions, aimed at enhancing user experience across various platforms. Additionally, it notes the increasing number of bots and user interactions, while pointing out the challenges many still face in effectively utilizing these technologies.
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